Mental health and wellbeing support
We’re here for you. One entry. The right support.
Our mental health and wellbeing form is your starting point to access the help you need — when you need it. One simple form connects you to the right confidential support.
How it works
Step 1
Complete the mental health and wellbeing form
Tell us what's going on and what you need. The form is quick, simple, and confidential.
Step 2
We'll be in touch
A specialist UWA team member will contact you within 48 business hours.
Step 3
Get matched with the right support
With your consent, we’ll connect you into the support that best suits your needs — and we’ll be here to help you throughout the process.
What kind of support is available?
By submitting through the form, you’ll gain access to our range of specialist support — all designed to help you through whatever you're facing.
Mental Health and Wellbeing
- Drop in to The Living Room, our peer-based wellbeing space – no appointment needed
- Ongoing check-ins and resources to support your wellbeing
- Access counselling
- For students dealing with complex or ongoing mental health issues
Sexual Harm Support
- Understand your options after experiences of sexual harm
- Complete the form for specialist confidential support
Family and Domestic Violence
- Specialist confidential support to help you navigate your next steps.
Financial Help
- Loan laptops and other practical resources
- Emergency grants and support if your home life is affecting your studies.
Why use this service?
- One entry to all support – no need to figure it out alone
- Matched to the right help – we’ll guide you through
- Faster support – reduce wait times
- Continued check-ins – we’re with you the whole way
- Flexibility – support that can change with your needs
The Living Room
Your dedicated wellbeing space on campus. The Living Room is a relaxed, peer-based drop-in space designed to support your wellbeing — no appointment needed. Whether you’re feeling overwhelmed, stressed, or just need a break, you can drop in any time to:
- Chat with a trained Peer Supporter
- Recharge and unwind
- Access support while waiting for another service
- Enjoy regular visits from student support dogs
Located at Reid Library, ground floor foyer — open to all students.
Need urgent help?
-
Looking for help outside of the University?
There are many services in the community that may be useful to you. One of the best ways to start is to speak to your GP about accessing a Mental Health Care Plan.
- Helping Minds offers free support to family and friends of people living with mental health challenges across WA.
- Carers WA offers a range of services providing practical and emotional support for family carers.
- 1800RESPECT offers support if you or someone you know is experiencing violence or abuse, call 1800 737 732 or chat online.
- Headspace offers support to young people aged from 12 to 25 years to reduce the impact of depression, anxiety, stress, alcohol and drug use, and to improve relationship issues associated with sexuality, sexual health, families, and bullying.
- Headspace Yarn Safe offers information and support for Aboriginal and Torres Straight Islander mental health.
- Beyond Blue provides a range of self-help tools and apps for depression, anxiety and related mental health concerns.
- Black Dog Institute provides information and a series of online self-help tools and apps suitable for any device.
- Butterfly Foundation provides a range of services from information to treatment programs for eating disorders and body image issues.
- QLife is Australia’s first nationally oriented counselling and referral service for people who are LGBTQIA+. It provides nationwide, early intervention, peer-supported telephone and web-based services.
- SANE Australia provides mental health awareness, online peer support and information, stigma reduction, specialist helpline support, research and advocacy.
- The Western Australian government can help you find appropriate services for your needs.
-
Helpful resources
- Moodgym has a series of interactive resources particularly aimed at addressing depression and/or anxiety.
- Smiling Mind App assists with mindfulness meditation.
- MoodPrism app helps you map your mood.
- Mood Mission app helps you deal with stress, low moods and anxiety.
- WellMob provides social, emotional and cultural wellbeing resources for Aboriginal and Torres Strait Islander People.
- This Way Up has a range of self-paced online courses.
- Mindspot has online courses to help you learn how to manage symptoms of depression.
- Stress Less Tips are evidence-based tips for uni students.
We’re committed to your wellbeing
UWA’s Mental Health and Wellbeing Service is independently accredited to meet national standards. We’re one of the first in Australia to receive this recognition – so you can feel confident your care is safe, evidence-informed, and of the highest quality.
Frequently asked questions
Timing and urgency
-
What if I need help right now?
If you’re in crisis or need immediate support, please contact:
- Mental Health Emergency Response Line (24/7): 1300 555 788
- Lifeline WA (24/7): 13 11 14
- Emergency (life-threatening situations): Call 000
-
What if my referral is urgent?
Urgent referrals are prioritised. If your situation is time-sensitive, we'll aim to respond as quickly as possible during business hours.
-
What is the average wait time once I submit the referral form?
You’ll hear from a specialist team member within 48 hours (business days) of submitting your form.
-
Will someone respond to queries over the weekend or after hours?
Our service operates during business hours (Monday to Friday). If you reach out on the weekend or after hours, we’ll get back to you on the next business day. If you need support after hours, please see ‘What if I need help right now?’
Privacy and process
-
What happens after I submit the form?
We’ll be in touch within 48 hours to:
- Learn more about your situation
- Talk through your options
- Match you with the right support service
- Share any helpful resources in the meantime
We’ll stay in contact with you throughout the process to make sure you’re supported.
-
Who sees the information I submit?
Only the UWA specialist wellbeing team will see your information. It’s kept strictly confidential and only used to support you.
Information for carers
Our Mental Health Service (MHS) is guided by the Mental Health Statement of Rights and Responsibilities from the Australian Government Department of Health, specifically Part V: The rights and responsibilities of carers and support persons.
Our MHS adheres to the Carer’s Recognition Act (2004) and Western Australian Carers Charter;
- Carers must be treated with respect and dignity.
- The role of carers must be recognised by including carers in the assessment, planning, delivery and review of services that impact on them and the role of carers.
- The views and needs of carers must be taken into account along with the views, needs and best interests of people receiving care when decisions are made that impact on carers and the role of carers.
- Complaints made by carers in relation to services that impact on them and the role of carers must be given due attention and consideration.
